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WHAT THEY HAVE SAID ABOUT US - 2009

Cruise Tour – 25 November 2009


       Thank you for welcoming me to Vietnam with such an excellent and professional tour of Saigon. Kelvin could not have been a better guide and I look forward to returning as soon as I can.

      Again, many thanks.
      Best,

Stuart – USA – 25 Nov 2009


Cruise Tour – 18 November 2009


        Dear Thi,
        I Would like to thank you and your company for a fantastic day out in Saigon
        All of the people on the tour are very happy with the service we recieved and Long was a very good guide his English was near perfect. and he gave us all the information that we needed.
        Thank You Again
        Best Regards

Terry Weir – USA – 18 Nov 2009

 

  My Family and I love the tour. Aside from the interesting palace we visited, the Vietnamese people are warm, friendly and honest Mr. hai is an excellent guide, very diligent and accommodating. He gives a lot of interesting facts about Vietnam. We enjoy the tour experience here in Vietnam.

Mars Wong – Manila Philippines – 4 Nov 2009

 

  Hello there Thi,

 We have been so busy since getting home that I have not had time to contact you - or Frank and Judy. Shame on me!

        I wanted to thank you again for the excellent service you provided - it made our holiday a worry-free expierence with many fabulous surprises as we moved from one of your chosen \'homes\' for us to another. You can be sure that you will be contacted by some of our friends who are keen to do a similar trip some time.

       Again - many thanks for a great experience in your lovely country.

       Sincerely,

Garry McDonald – Australia – July 2009

 

  Hi Thi

       I was on a recent cruise on the Sun Princess which took in an excursion to Saigon, prior to sailing my good friend Mr. Kevin Blakey organised with your company a city tour for our party of eight (4 couples)

       I would like to thank you and your company and particularly our guide Kelvin and our driver (I believe his name was Mr. Po) for a fantastic tour, they were both perfect ambassadors both for your company and also for your beautiful city.

       I would not hesitate in recommending you and your company to everyone I meet.


 Kind Regards,

 Ted Bennett

 Terence & Christine Bennett

Perth , Western Australia – July 2009

 

 

  Dear Thi,

 Now that we are home after our holiday in Vietnam I wanted to thank you for making it so pleasant and memorable.

        All the arrangements were very well organized and went without any problems. We were most impressed with the efficiency of the Vietnamese travel industry.

        All your recommendations were excellent and we thoroughly enjoyed every place. Perhaps Halong Bay was most memorable because it is so different.

        We enjoyed dinner at the restaurant and thank you for that.

        I have passed on your details to some colleagues who are planning to visit around Christmas and I hope it makes business for you.

        Frank and I would like to take you to see some of Victoria when you come to Australia . We have a house on the Great Ocean Road which is one of our main tourist attractions

and hope we might get you to visit and stay with us for a couple of days.

        Once again our thanks for your generous and professional arrangments.

       Regards,

Judith & Frank King – Australia – July 2009


  Dear Thi
 
I want to say I had a fantastic time in HCMC!!
 The 2 deaf guides were very good and I was very happy with their service.  Mr Dung & Mai.
 I thank them both and their hospitality.  brilliant!
 I hope to come back to vietnam again in future!!!  Time was short...so next time I aim to stay longer!!
 Keep up the good work and I hope many more people will come to use your services and deaf people as well.
 Please keep in touch and I look forward to your reply.
 Best wishes

Troi - HOH traveler – England – April 2009

 

Hello Thi
Just a quick email to thank you for all the work you did in helping us to organise our holiday.  Everything was just perfect.  Our hotels were all lovely, our transfers were all punctual, comfortable and the drivers were helpful, and the tours you organised were fantastic.  There was nothing we could find fault with.  Your willingness to be available should we have any concerns or queries was reassuring and greatly appreciated.
We would have no hesitation in recommending your business to anyone wishing to travel to Vietnam.  Your excellent advice, attention to detail, and businesslike but friendly manner was first class.
Thank you again, and we look forward to contacting you again next year when we come back to Vietnam for Kim\'s wedding.
Sincere regards

Judy, John and Elsa – Austarlia – April 2009

 Dear Thi,

Cam on Thi nhieu lam. Tat ca moi thu deu tot dep ca. Hy vong cuoi thang nam sau gia dinh Chi se di Laos va VN (Hoian) de an dam cuoi Dane va Kim.
Chi se email Thi sau. Hen gap lai nam 2010.
Cam on Thi nhieu.

Chi Hong and the Formby Family - April 2009

 Excellent Tour

A great trip. Mr. Hai very professional

John Mc Ginley - Ireland - April 2009 

  Both the driver + Mr. Hai were excellent

 

Water + Towels were Great

Thank you, for showing us Ho chi minh city

Bailey - Cananda - April 2009

 

 Better than most tours

Frank Anania - Canada - April 2009

 

 Hi Thi,

Just a quick note to say Thank You for a wonderful tour of Saigon. Everyone really enjoyed it. I will write more when we get home.

Thi is outstanding

Dennis & Rhoda

Dennis Hill – USA - April 2009

  Dear Thi,

Our holiday was organized on mutual trust for us, to send money to you without knowing your travel agents. For you, to book bus, driver, Accommodation ect.

if either party didi not show up. We would be “up the creek without a paddle” – (Aussie slang) . It means we would be here without knowing what to do!
Thank you to your family for lunch yesterday very nice.

Your driver: very good driver – No 1. Also for you Thi - you are a very experienced and good travel agent.

We thank you for the time. You have put into our trip.

“You also #1 1 (No 1)

Mal and I have enjoyed your company and learnt a lot from you.

Mal & Rose Mary Butler – April 7, 2009

    The service are excellent so no improvement necessary. Just maintain the willingness to help and the willingness to be available for any requests from Aussie visitors!

Barry & Robin Baker – Veterans Tour – April 7, 2009

   Tour far better then expected

   Guide far & above the call of duty

All and All “Fantastic”

Nicest girl in Vietnam

Driver: really good. Heavy traffic or open road felt safe all ways. Will go anywhere

 Rod / Fauna Tyne - Veterans Tour – April 7, 2009

 

 

I really don’t think you can improve on anything. I has been wonderful and Thi has been the best guide.

It has been great to travel with Thi (her knowledge of Vietnam and her interaction with us has been wonderful). Nothing has been too difficult for her. Kevin & I will highly recommend Thi – Smile Tours. We feel we have made a friend and would love to travel with Smile Tours again.
All the best.

Regards,

Gail & Kevin - Veterans Tour – April 7, 2009

 Kevin our guide was truly exceptional, his commentary, guidance were much appreciated

 Janice Phelps – UK - March 2009

 

Great tour, good timing

Meesim Lee - USA - March 2009

  Mr. Kevin was most informative & very nice

 He was an excellent guide

Lois Schndle - USA - March 2009

 

 Very professional company – excellent organized trip, well guided with no negative comments

K & A Chester – UK - March 2009

 The guidance of Thi was of out standing quality

We affricated less the cruise in Tam Coc

We wish a successful year for Smile Tours and hope to meet Thi in Belgium in 2010

Ekhaut Honique – Belgium – 18 Jan 2009

  Everything was great

Harvey S. Brandwein – USA - 6 Jan 2009

 

                         

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  Smile Tours Service Int. Co. Ltd.
  Head Office: 72 C/2 Binh Thoi W. 14, D. 11, HCMC
  Tel: (84 8) 62642861, 62642863  Fax: (84 8) 62642863   Cell phone: 84 (0) 918209273
  International Touroperator Licence: 0456/2005/TCDL-GPLHQT
  Emails: thi_travel@yahoo.com ; info@smiletoursvietnam.com
  Website: www.smiletourvn.com ; www.smiletoursvietnam.com ; www.travelinfovietnam.com